WE ARE HERE TO ANSWER ANY QUESTIONS YOU MIGHT HAVE!
WHAT IS EUROPEAN, REMY, DOUBLE DRAWN HAIR?
At Extra Inch Hair Extensions, we are proud of the quality of hair that we provide. Our Hair is 100% European Remy Double Drawn hair.
‘Remy’ means that the cuticles of the hair all run in the same direction, which in practical terms means that your maintained new tresses won’t tangle. ‘Double Drawn’ means that the lengths of the hair strands are all the same length, meaning your hair looks lusciously full.
WHAT IS INDIAN, REMY, DOUBLE DRAWN HAIR?
We are now offering Indian remy double drawn hair in both wefts and tapes at the 22inch length. Our Indian hair is a lower grade tangle/shed free hair compared to our European hair, lasting up to 3 months with the correct care. This hair is PERFECT for the teenager going to her formal, your wedding day, special occasions or for the extensions virgin who has been longing to try them out but cant justify spending big bux incase they cant stand something foriegn in thier head or the sudden extra thickness. We advice this hair be a one application use.
HOW OFTEN DO I NEED TO HAVE MY HAIR EXTENSIONS MAINTAINED?
It is very important for the lifespan and appearance of your new hair extensions to maintain/move up the hair over time. It is human hair just like yours after all, and requires the appropriate care.
For sew in microbead or braid wefts - We suggest maintaining your sew in microbead or braid weft hair extensions every 8 - 10 weeks.
For tape hair extensions - we suggest maintaining your tape hair extensions every 4 - 6 weeks.
This is just a guideline as some will find their hair grows faster than others or prefer more regular maintenance. If left too long between moving up your hair extensions, matting can occur, which may incur an additional fee for the extra time involved with performing an overdue maintenance. Show your new hair the love it deserves!
WILL MY HAIR EXTENSIONS TANGLE OR SHED/LOSE HAIR?
No they wont !!!!! Our European and premium European remy hair has all the cuticles running in the same direction meaning your hair extensions wont tangle. Plaiting them when you go to bed, swimming etc will stop any knottyness.
We hand seal our wefts with a professional weft glue once it arrives into Australia, ensuring there is NO shedding or very minimal, making your hair extensions stay thicker for longer. Wholesale bulk orders have the option to have an unsealed weft if you would prefer.
DO YOU OFFER EXTENSION TECHNIQUES OTHER THAN MICROBEAD OR BRAIDED WEFT OR TAPE EXTENSIONS?
Yes! Our skilled technician is also trained in the flexilink/microlink method & keritan bonds. This hair is not stocked in our hair extensions salon, you are welcome to bring along your own or we can order some in for you. P.O.A
WHAT IF I DON’T KNOW THE COLOUR OR AMOUNT OF HAIR I NEED?
No problem at all! We are here to help. During your free consultation at our friendly hair extensions salon, we will discuss with you your preferred methods and match up your colour with our European remy hair. By examining your hair in person we will have a better idea of how much hair you will need to achieve your desired look. Please email us at louise@extrainchhairextensions with a photo of your hair for online hair sales if you are unsure of the colour you need.We are here to help and remember if your product is the wrong colour you can return it to us within 30 days for a refund or exchange for a more suitable colour.
IF I COME FOR A CONSULT, CAN I PROCEED WITH THE INSTALL AT THE SAME TIME?
Yes! Our hair extensions salon carries a variety of colours in stock to suit most hair types.
DO YOU STOCK HAIR EXTENSION LENGTHS OTHER THAN 26INCHES?
We are now offering 22 inch weft and tape hair extensions instore and online (These can be cut to shorter lengths if desired.) We have 24" available for wholesale only. Extra Inch Hair Extensions is a long length extension specialist salon, providing for a market who loves Rapunzel length hair! Long, flowing tresses are our passion and specialty.
CAN I DYE/COLOUR MY HAIR EXTENSIONS?
Yes you may. You can dye or colour your extensions, however it is not recommended to bleach them. Bleach dries out the hair and can cause them to break down over time.
HOW CAN I PAY?
We currently accept payment by cash, debit card, credit card, paypal (Credit card fees apply).
WE NOW HAVE ZIP PAY ONLINE + INSTORE AND AFTERPAY INSTORE
(If you would like to buy something online with afterpay please give us a call, email or use the contact form and we can have this organised for you.)
DO YOU SELL GIFT VOUCHERS?
Yes we sure do. You can purchase our gift vouchers to the value of your $ choice either instore or online. All gift vouchers are reedemable both instore and online for all our sevices and products. These vouchers can be emailed to yourself, the person you are gifting it to or printed off.
WHAT IS THE LIFESPAN OF MY EUROPEAN HAIR EXTENSIONS?
While our Remy hair is the best quality on the market, the lifespan of your premium european hair is 6-12 months or more and our european hair can be up to 6 months but is dependent on your tender love and care. Our Indian hair is recommended one time application only lasting up to 3 months. Like your own hair, our human hair extensions require maintenance and affection. We will provide you with all of the information you need for looking after your beautiful new hair in a booklet to take home.
CAN I BRING MY OWN HAIR TO YOUR EXTENSIONS SALON TO BE INSTALLED OR MAINTAINED?
Yes, we can provide this service but will not be able to guarantee the quality of the hair you bring.
DO YOU REMOVE KERATIN BONDS?
Yes we can remove your keratin bonds and most method of extensions. POA
WOULD YOU RECOMMEND YOUR EXTENSIONS FOR SOMEONE WITH SHORT HAIR?
It is generally recommended that your natural hair be at least below the shoulders, for 26 & 22inch hair extensions to blend well. An extra full head - 2 full heads (150g -200g) may be required especially in the 26" or if you have quite thick hair. We want you to leave happy with the the full thick look as well as the length.. However, come along for a free consultation at our friendly home based extensions salon and we can have a closer look and discuss what options are available to suit your requirements.
I HAVE VERY FINE HAIR, WILL YOUR EXTENSIONS SHOW THROUGH?
Our skilled technician will place your hair correctly so that your extensions won’t show through. In your consultation we will discuss the best method of hair extensions suitable for your hair. We offer the PU flat weft with the micro-bead track that is most suitable for fine hair.
WILL THE HAIR EXTENSIONS DAMAGE MY NATURAL HAIR?
Well maintained hair extensions cause no damage to your natural hair. All clients receive a booklet with proper care instructions.
DO I NEED TO USE A SPECIAL SHAMPOO/CONDITIONER?
No you can use normal products on your new luscious tresses, but we do recommend a high moisture salon quality product to prevent the human hair extensions from drying out on the ends. Our extensions salon or online shop stocks recommended products.
CAN I USE MY STRAIGHTENERS ON MY HAIR EXTENSIONS?
Yes!!! Its is real human hair after all. The more you heat style your hair the more damage you will do to your hair extensions just like your own hair. We recommend using a heat protectant before blow drying, straighting and curling. We have our own brand product that is a 2 in 1 heat protect and daily argan oil.
CAN YOU COME TO ME IF I CANT GET INTO YOUR SALON OR FEEL MORE COMFORTABLE AT HOME?
Yes absolutley, we are now offering a mobile service free of charge within 40kms of our Benowa salon. Travel fee to Brisbane or Byron Bay is $50 and Sunshine Coast is $100. Travel deposits are required outside of the Gold Coast area.
CAN I PURCHASE JUST THE HAIR EXTENSIONS BUT HAVE THEM INSTALLED
Yes!!! We have an online shop offering weft extensions, tape extensions, tape & bond remover, Muk products and various other extensions products. New items currently being added weekly. Be sure to check it out !!!!
DO YOU OFFER WHOLESALE PRICING?
Yes we sure do!!! These prices are for salons/buisnesses ONLY. Please email us with your ABN and a short message explaing your needs and we will get back to you with prices. Larger wholesale orders may have a minimum order and 3 week delivery time.
I WANT TO ORDER HAIR EXTENSIONS ONLINE BUT IM SURE HOW MUCH HAIR I WILL NEED?
The industry standard full head is 100g, this will usually be enough if you have fine-normal hair. The length of the hair extensions you purchase compared to your own hair will also have a impact on how much you will need. We highly recommend using a minimum amount of 150g/1.5 full heads if you have thick hair or a short haircut, some people will need even more. Please email us a photo of your hair and we will be happy to help with recommendations as to how much hair we think you will need..Remember we offer a 30 day money back guarntee so if you order to much just send it back.(Products must be returned in the same original unused condition.)